Asda drivers in Forth Valley add 'happy to chat' badges to uniforms
Asda has extended its ‘Happy to Chat’ initiative with delivery drivers in Grangemouth adding badges to their uniforms.
They will let customers know they are happy to have a chat with them while their shopping is being delivered.
The initiative was launched as a trial across the UK in November in conjunction with the Royal Voluntary Service, after it was recognised that the drivers formed a lifeline for some people throughout the pandemic.
After a positive response, Asda is now making the badges a permanent option for all of its 7,500 delivery drivers.
David Blair, a delivery driver from Asda Grangemouth said: “I really do think the badges make a difference to our customers, especially for the elderly who may be lonely at the moment.”
“Some days, we are the only person that they get to speak to in person, so those few minutes of a chat are very important – it’s nice to be able to brighten their day a little.”