Falkirk offer partial refunds to season ticket holders

Falkirk FC are offering supporters who purchased season tickets for the 2019/20 season a refund to the value of the matches that were not played due to the premature ending.
Any season ticket holder wishing to claim a refund has until June 5 to do soAny season ticket holder wishing to claim a refund has until June 5 to do so
Any season ticket holder wishing to claim a refund has until June 5 to do so

However, the club have also asked supporters to "consider this carefully" before seeking a refund as the cost if every season ticket holder were to seek a refund would reach £90,000.

A club statement read: "As you are all aware there remains a great deal of uncertainty on when football will restart, and when we will be able to get back to the Falkirk Stadium.

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"The club are conscious that due to the premature ending of the 2019/20 season those who have purchased season tickets have paid for and seen four less home games than they should have.

"We have taken our time to consider the options available to compensate you and have decided to keep it simple.

"The club are now offering a refund to the value of the unused portion of season tickets for those who wish to receive it. We would like you to consider this carefully however as our calculations indicate that if every season ticket holder were to seek a refund this would cost the club around £90,000.

"At a time when income into the club is very limited and the return date of football remains unclear, this is a significant amount of money.

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"We are extremely grateful to those supporters who have already said they do not want a refund.

"However, as a club that values our role within the community, we recognise that not all season ticket holders may be in the financial position to forego a refund – especially at a time when the pandemic has had a profound impact upon people’s jobs and income.

"We want to stand by those supporters at this difficult time, and hope that as many of you as possible can continue to support Falkirk FC as you have done so many times over the years.

"These are difficult times for all of us and the club needs all of the support we can give it."

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Any season ticket holder who wishes to apply for a refund should contact Kieran Koszary via email on [email protected] by Friday, June 5 2020 and provide their name, season ticket number and a contact telephone number.

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