Aldi is trialling a click and collect service for the first time - here’s how it works

By Helen Johnson
Wednesday, 16th September 2020, 12:09 pm
Updated Wednesday, 16th September 2020, 12:09 pm
The budget supermarket is now trialling its own click and collect service (Photo: Shutterstock)

Aldi is following in the footsteps of other supermarket chains which have implemented a ‘click and collect’ service, allowing customers to choose their items online and then simply pick up the already packed shopping bags.

The budget supermarket is now trialling its own click and collect service. If successful, it could be rolled out to your local store in the future.

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More availability

The click and collect trial is currently only available for Aldi colleagues from a store in the Midlands. However, there are plans to extend the service to customers in the coming weeks. If this proves successful, it could then be expanded across the country.

Customers who use the click and collect service will be able to choose from a full range of grocery items online, before driving to their local store to pick it up. They will be able to select time slots to arrive at dedicated click and collect points in Aldi car parks, where they can then collect their shopping.

Giles Hurley, Chief Executive Officer, Aldi UK and Ireland, said, “We know that more and more people want to access the high-quality, affordable food they know they can get at Aldi.

“‘This is yet another way we are innovating to make sure we best serve our existing customers and make Aldi’s great products and unbeatable prices available to even more people.”

Changing the way we shop

Although numerous supermarkets have been operating click and collect services for years, Aldi has not offered this service to customers before.

The supermarket chain has been expanding ways that customers can shop since the coronavirus pandemic began, with a rapid delivery service trial already in place with Deliveroo, across stores in the East Midlands, Greater Manchester, London and Cambridge.

This service allows customers to choose from a range of more than 300 Aldi products and then have them delivered straight to their door in half an hour.