Here's what people in Falkirk Council area need to know about new bus passes

Need to replace your bus pass? Here is the latest information.
By Jill Buchanan
Published 22nd Sep 2020, 11:45 BST
Updated 23rd Sep 2020, 08:03 BST
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People across the Falkirk area have been unable to obtain new or renew bus passes since libraries across the district closed.

However, the National Entitlement Card Programme Office is once again producing National Entitlement Cards (bus passes).

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If someone has a faulty bus pass, or have lost their bus pass, they should contact Falkirk Council on 01324 506070 to arrange a replacement.

Face masks on public transport have been mandatory in Scotland since June 22Face masks on public transport have been mandatory in Scotland since June 22
Face masks on public transport have been mandatory in Scotland since June 22

If a person has lost their card, they are being advised to explain to the driver that they have been unable to obtain a replacement card due to the closure of local authority offices and the card production bureau.

The driver should allow them to travel until a replacement is obtained.

Falkirk Council has said that they are currently unable to renew expired bus passes, or issue new bus passes but are working on a solution to this.

Related topics:Falkirk CouncilFalkirk