Bus operators have pledged more cash to modernise its fleet and take older vehicles off the road.
First Midland Bluebird made the promise after a pensioner complained about the bumpy ride he had on one of the company’s double deckers on a journey to Dunipace.
Stanton Spender (79) from Robertson Court in Stenhousemuir said it is time for them to be replaced.
He claimed: “The bus I boarded on Easter Sunday was a T registration. Each time it went over a pothole it juddered to such a degree that it physically jolted me out of my seat. Passengers have been forced to endure severe discomfort on this journey for months.
“Out of date double deckers not only offer a poor standard of ride comfort-wise, but also poor quality and inadequate downstair seating which the elderly are forced to use because trying to get upstairs is too formidable a challenge.”
A spokesperson for First said: “All vehicles in our fleet meet the standards required and are compliant for use on local bus services.
“However, we are committed to improving bus travel for our existing passengers and encourage more people to swap the car for the bus.
“We know our customers want to travel on more modern buses and that is why we have and will continue to invest in new vehicles.
“We introduced nine new buses to the Falkirk area last November at a cost of £1.3 million and we’ve invested a further £1 million in five state-of-the-art green vehicles which will be introduced later this year. As new vehicles are introduced, older buses will be phased out.”