Storm Darcy: Watch as Scottish postie leaves woman (72) lying alone in her snowy driveway after fall

The incident happened in Farm Street, Bainsford this morning when Patricia Stewart slipped on the icy snow and hurt her head and the postman failed to provide even a token gesture of assistance.

In the footage he looks down at her and can be heard saying “I can’t help you pal”, mentioning something about having been working since early in the day and then just walks away.

Sheryl Harkin’s, Pat’s niece, said: “When I was told about this I couldn’t believe it was true – I thought there must be some misunderstanding. The when I saw the video footage I was just disgusted.

"I can’t accept this – it's no way for someone to treat another human being.”

Luckily a Hermes delivery worker was in the area and she provided the assistance the postman failed to deliver, staying with her and calling for help from Pat’s neighbours.

Sheryl said Pat was now recovering at home and had a nasty bump on her head from the fall.

"I was not due to come round to see her for another three hours, so she could have still been lying there if it wasn’t for the Hermes girl.”

The Falkirk Herald sent the video footage to Royal Mail, but there has been no response from them on the incident as yet.