One lesson we could learn from America

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There are lots of things I don’t like about America – capital punishment, the gun culture and the racial intolerance that still lingers in some pockets of the country being three of the biggies.

In general terms, it’s great for a holiday but I wouldn’t want to live there.

However, there’s at least one thing we Brits could learn from our cousins across the pond – customer service.

Sure some of it comes coated in just a bit too much sugar – particularly in the Disney resorts – but give me a broad grin and the constant ‘‘Have a nice day’’ than what we have to put up with.

I recently had the misfortune to have a vending machine fail to provide me with my desired drink and approached a receptionist for help.

Judging by her demeanour you’d have thought I’d asked her to sacrifice her favourite pet.

But even that paled into insignificance compared to the street vendor I saw selling newspapers down south.

Propping up his weary head with one hand while the other occasionally rose to wipe away some drool from the side of his mouth, it’s not surprising he didn’t appear to be shifting many copies!