Has door closed on timber firm?

McFaddens Timber and Door Centre
McFaddens Timber and Door Centre

An under-fire timber firm appears to have shut up shop as scores of furious customers head into Christmas and the New Year out of pocket.

In the last couple of months McFadden’s Timber and Door Centre, in Dalderse Avenue, Falkirk, has been the subject of angry phone calls and emails to The Falkirk Herald.

Well over 20 customers say they have been left high and dry by owner Vincent McFadden to the tune of thousands of pounds after the products they ordered were not delivered.

Requests for refunds appear to have fallen on deaf ears.

While there have been a few reports of McFadden vehicles still driving around the area, the business’s phone number simply rings out and several customers, some owed as much as £1000, said the premises appear to have closed down permanently.

Falkirk Council could not confirm whether the company had ceased trading this week, but did give advice to customers.

A spokesman said: “Consumers who have concerns over their order should write to the trader requesting an update on their order. Further advice can be found by contacting Citizens Advice Scotland on 03454040506.”

Earlier this month the Procurator Fiscal stated he would not be pursuing a criminal case against Mr McFadden.

A Crown Office spokesman said: “The Procurator Fiscal at Falkirk received a report concerning a 59-year-old man in connection with alleged incidents said to have occurred between February 5, 2014, and September 30, 2015.

“Following careful consideration of the facts and circumstances in this case, including the available admissible evidence, the Procurator Fiscal decided there should be no proceedings taken at this time.

“The Crown reserves the right to proceed in the future should further evidence become available.”

When The Falkirk Herald met with Mr McFadden last month, he denied his firm was in any financial difficulty and stated he had been in touch with those who were owed money, telling them they would be paid back in full.