Error text message panics Falkirk school parents

The texts sent from Falkirk Council to parents. Picture: Michael Gillen (150055)
The texts sent from Falkirk Council to parents. Picture: Michael Gillen (150055)

A text message to parents saying that schools were closing today has been sent “in error” say the council.

Parents with children at all schools in the district received the text at 12.38 p.m. from Falkirk Council saying: “The school will close today at 12pm.”

A mum of a pupil at Larbert High School said she received a text saying Falkirk Council's systems had been hacked but the council say the message was sent out by human error

A mum of a pupil at Larbert High School said she received a text saying Falkirk Council's systems had been hacked but the council say the message was sent out by human error

The message sent mums and dads into panic who at first were frantically trying to make their way to schools to pick up their children.

The council then sent out another informing parents that schools were not shutting early. It read: “Please ignore previous message sent in error - school/nursery is open as normal.”

One mum, whose daughter goes to St Bernadette’s Primary School in Stenhousemuir, said: “I kind of panicked to start with as it was completely out of the blue but when I looked at the times I started to wonder.

“I got a text shortly afterwards saying the school was not closing but it was really confusing.”

A grandparent said: “My daughter is in Glasgow and she was really worried about getting back to Falkirk in time to pick her kids up so was trying to arrange for someone else to do it.”

A mother whose child attends Larbert High said she received a message from the school telling her the council’s systems had been hacked which read: “Falkirk Council systems have been hacked - Larbert High School is not closing, apologies.”

A spokesman for the council said fears that the message was sent out after the council’s system had been hacked are unfounded and that it had been sent out as a result of “human error”.

He added: “An error caused a text to be sent out across the network to all parents and staff earlier today.

“It was a mistake and we apologise for the confusion caused.”