FUNERAL director Graeme Easton has heard every one-liner there is about his profession – "people must be dying to meet you" and "it's a dead-end job you do" being just a couple.
But the words which give him real pride are when a family thanks him for the service his firm has given to their loved one and for helping them at a traumatic time in their lives.
At the end of last year Graeme became president of the British Institute of Funeral Directors. And in his inaugural speech at the annual conference he encouraged others to strive to achieve standards that would allow them to take pride in all elements of their work.
He said members should have pride in the level of service they give families; the way they present the person who has died to their families; the standard of coffins they provide; their staff's appearance; the standard of vehicles they provide and their appearance as well as a pride in their membership of the institute.
Read The Falkirk Herald for the full story.