Update on Falkirk adult care services

The Council reassure that staff of the service will be making contact with individual service users and their families directly.

Falkirk Council said: “Home Care Service is working to ensure that essential care and support is provided to our Service Users during the cold snap. This will mean that in some cases there will be changes to the times of our visits.

“We are contacting service users directly by phone and working to minimise changes to service.

The weather is also causing some difficulties for carers attending to their service users.

A statement on their website reads: “We are prioritising care to those most in need of personal care tasks, especially those requiring assistance to get up, dressed, toileted, assistance with meals.

“Those who will get a service today may not get their usual time slot as carers have had to revert to travel on foot in many areas and conditions are difficult and service users are asked to bear with us on this.

The council also appealed to the community and said that it would be helpful if neighbours and family were able to assist by checking on elderly relatives and neighbours over the next couple of days.

The continued: “We would like to thank those families who have already notified us that they will attend to their relative whilst the bad weather continues; this helps the service concentrate on those who have no family.

Their day centre services for all adults will remain closed today (Thursday March 1).

Falkirk Council are keeping in touch with people who use their day services to check that they are being supported appropriately.