In the short space of time Falkirk’s Hub has been opened, the cafe within the business complex has been three reincarnations.
But the latest business to take over the space looks set to be in it for the long haul.
Findlays only opened three months ago and already the town centre cafe is enjoying the top spot in Falkirk for Tripadvisor restaurant reviews.
And judging by my visit last week, it’s easy to see why.
Cafes in business centres have the potential to be soulless spaces with no personality and bland produce but Findlays is a homely environment that feels completely separate from the Hub. The tasteful neutral interior and comfortable leather and tweed seats make the dining room somewhere you’d want to pass the time in and the open kitchen area adds to the bustling atmosphere.
The business owner Fiona Henderson’s first foray into hospitality after years as a nurse manager and it’s clear she has an eye for detail and a passion for customer service.
I went to Findlays with a friend who has recently been diagnosed with several food allergies. She was apprehensive about going out to eat and if they could cater for her but the cafe went above and beyond to cater for her gluten, dairy, egg and tomato allergies. The menu had been thoughtfully marked with options and alternatives, with specialist breads and cakes always available.
Adele went for the chicken pesto wrap – with gluten free pesto and an egg free tortilla – which was served with a tomato free salad and egg-free coleslaw. She was thrilled at her first taste of coleslaw since being diagnosed and was happy Findlays didn’t make her feel like a fuss-pot for needing alternatives to the menu.
I had a tomato, mozzarella and pesto panini, served with proper coleslaw and salad, and was impressed.
The cafe clearly uses quality produce for their food, with only trusted local suppliers such as Hogan’s Fine Food and Oliphants Bakers. All the cakes and sweet treats are made in house and on our trip included empire biscuits, caramel shortcake and banana loaf.
We have a girls holiday to Barcelona looming in a matter of weeks, so body swerved the desserts but they did look tempting. And their special offer of coffee and cake for £3 after 3pm makes an afternoon treat sweet on the pocket too.
Findlays also do afternoon teas with sandwiches, scones and cakes for £12 per person and all coffee is Puro Fairtrade beans.
Breakfast is served until 11am and available to takeaway if you’re running late for work. At the weekends, brekkie is available until noon on a Saturday and 2pm on a Sunday - the perfect hangover cure served at a time you could realistically be out of bed for.
The cafe may be in it’s third reincarnation, but with customer service and quality a priority, it appears it will be third time lucky for Findlays.