Still some concerns despite improvements at Falkirk district care home

Care inspectors returning to Newcarron Court nursing home found many positive changes since their last visits although they added there were still some concerns about cleanliness.

By Kirsty Paterson
Tuesday, 14th July 2020, 8:50 am
Updated Tuesday, 14th July 2020, 8:50 am
Inspectors returned to Newcarron Court on June 24 and saw some positive changes since their last visit
Inspectors returned to Newcarron Court on June 24 and saw some positive changes since their last visit

Staff were praised for supporting people in a “relaxed and friendly way” and the inspectors noted that action had been taken since inspectors found “serious concerns” in a snap inspection on June 4.

The home, run by Advinia Care, was criticised for its cleanliness and organisation of PPE on that occasion.

The Care Inspectorate’s most recent visit on June 24 found that management of the home had “responded positively to our requirements and had taken action to make necessary improvements”.

Sign up to our daily The Falkirk Herald Today newsletter

The report stated: “We found that cleanliness within the home had improved. However, some items within the care home were unclean, and staff were not always following standard infection prevention and control procedures.”

The earlier reports had commended staff at the care home for their warm relationship with residents and this was noted in the latest inspection.

The report said: “During our visit, we observed good support of people’s wellbeing, with staff supporting people in a relaxed and friendly way.

“Appropriate social distancing was also supported as needed.”

A further visit will be made to check that improvements have been made.

A spokesperson for Advinia said: “The safety and wellbeing of our residents continues to remain our highest priority at all times.

“Our dedicated colleagues have worked tirelessly throughout this pandemic to provide the best care for our residents, in incredibly challenging circumstances, and we were pleased that the Care Inspectorate observed kind and compassionate care being provided during their inspection.

“Advinia, and the new home manager, co-operated fully with the Care Inspectorate in their inspection and we are pleased that in their subsequent inspection, they recognised that we had made all the necessary improvements to operational practices at the home, including ensuring the correct usage of PPE, identified in a small number of isolated incidents and that all requirements had been met.”

They added that they are still working closely with Falkirk Health and Social Care Partnership and NHS Forth Valley to develop a detailed action plan for further improvements.

Message from the editor

Thank you for reading this story on our website. While I have your attention, I also have an important request to make of you.

In order for us to continue to provide high quality and trusted local news on this free-to-read site, I am asking you to also please purchase a copy of our newspaper.

Our journalists are highly trained and our content is independently regulated by IPSO to some of the highest standards in the world. The dramatic events of 2020 are having a major impact on many of our local valued advertisers and consequently the advertising that we receive. We are now more reliant than ever on you helping us to provide you with news by buying a copy of our newspaper.

Thank you