Grangemouth medical practice offers 24/7 service to patients

Patients registered with Kersiebank Medical Practice can now take advantage of the online Klinik Access service 24 hours a day, seven days a week.
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The online consultation service is operated by Forth Medical Group – the body which runs the Kersiebank Avenue, Grangemouth medical practice – and is available all day every day, even though the clinic itself only operates from 8am to 6pm Monday to Friday.

The online access service gives people a number of options to highlight, including pharmacy advice, long-term condition reviews and medication queries.

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A Forth Medical Group spokesperson said: “This service is only available to patients registered with Forth Medical Group in Bannockburn, Hallpark or Kersiebank. We aim to deal with all routine queries submitted by 4pm on the same working day – however, we may not contact you the same day.

Kersiebank Medical Practice is now offering a 24/7 online service for registered patientsKersiebank Medical Practice is now offering a 24/7 online service for registered patients
Kersiebank Medical Practice is now offering a 24/7 online service for registered patients

"Clinically urgent queries will be prioritised but we may ask you to contact 111 or 999 or attend A&E if necessary.”

Visit www.forthmedicalgroup.scot.nhs.uk for more information.

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