An elderly woman got fed up with the grass growing under her feet after council contractors failed to turn up for 10 weeks to do the work.
The 76-year-old has been signed up for Falkirk Council’s Garden Aid scheme for more than 10 years.
Her lawn should be cut fortnightly under the project, but this summer she was left waiting ... and waiting for grasscutters who were a no show.
She said: “They usually come at the beginning of the week but the last time they came was June 18.
“After about a month I got in touch with the council and someone took my details, promising to get someone to call me back, but they didn’t.
“When it came to August and they still hadn’t been in touch or come to cut the grass, I called again. They took my name and phone number but I’m still waiting on a call.”
When the grass reached about eight inches long at her home in Dumyat Drive, Falkirk, the pensioner was forced to act and paid a gardener to carry out the work.
She added: “It was far too long. I couldn’t leave it like that. They are usually very reliable but I don’t know what happened this year.
“Neighbours were also waiting on them to cut their grass.”
However, within hours of The Falkirk Herald stepping in to raise the issue with the local authority, THREE contractors turned up at her home and the grass was cut at 7 p.m. last Thursday.
Apologising to the resident, Councillor Gerry Goldie, spokesperson for housing, said: “If the service has not delivered to someone then that is not good enough.
“There are over 6000 people receiving Garden Aid, but that is not an excuse, particularly at a time when we are encouraging people to take pride in their gardens and their communities. This shouldn’t be happening,”
A spokesperson for Falkirk Council said: “A full investigation has been carried out and the contractor has taken steps to ensure the full delivery of the grass cutting service.
“We are confident that the issue has been resolved and apologise for any inconvenience this may have caused residents who receive Garden Aid.”