The desire for excellent customer service has never been greater, and that is whether you are a shopper or a retailer.
This desire for making sure you’re keeping the customer satisfied is the backdrop to some of the mostly hotly-contested prizes in town – The Howgate Retailer Awards.
Once again, the popular shopping centre is teaming up with The Falkirk Herald to recognise and celebrate local retailer success in 2014.
Margaret Foy, The Howgate’s marketing manager, said: “The awards allow us to celebrate and thank our retailers and most importantly the people who have provided excellent service to shoppers throughout the year.
“With glittering trophies up for grabs, these awards will succeed in highlighting those stores who have gone the extra mile with Falkirk’s shoppers and really taken the time to offer customer service.”
The 10 awards to be voted on by shoppers and Falkirk Herald readers are:
n Best Health and Beauty nBest Variety/Speciality n Best Jewellers nBest Services n Best Menswear/Sportswear n Best Ladieswear nBest Shopping Experience nFriendliest Staff nBest Small Store nBest Large Store
An additional two awards will be voted for by the retailers within The Howgate:
nBest Store manager of the Year n Best Employee of the Year.
Margaret added: “We expect the competition to be fierce, so if you’ve got a favourite store – get voting now.”
All who vote will be entered into a prize draw to win a £100 Howgate Gift Card. Entry forms are available from the Help Desk or vote online at www.intohowgate.co.uk.
Voting closes on March 2 and the winners will be announced at the ceremony four days later.